user@healthcare.org, May 08, 2025 10:19 PM

Summary
The nurse is empathetic, patient-centered, and compassionate. Strengths include active listening and providing emotional support. Weaknesses may include difficulty transitioning to discussing difficult topics. Long-term outcomes may result in improved patient satisfaction and trust in the healthcare system.
Questioning

Open-ended questions:

  • Um How are you doing today?
  • I'd like to talk together about what's happening with your health and, uh, what matters to you?
  • Um, you know what are your most important goals and, uh, what are your biggest worries?

Closed-ended questions:

  • Would this be OK?
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Goals Achieved Suggestion
Ask permission to talk The user successfully asked for permission to talk, continue to engage the patient in conversation to explore their needs and concerns further.
Assess illness understanding The user effectively assessed the patient's illness understanding, continue to provide information and support based on their level of understanding.
Share prognosis The user partially shared the prognosis but could provide more detailed information and support to help the patient prepare for the future.
Explore goals and worries The user partially explored the patient's goals and worries, continue to delve deeper into these areas to provide holistic care and support.
Close and document The user did not close and document the conversation effectively, ensure to summarize key points discussed and provide a recommendation for care that aligns with the patient's needs.