user@futurefocused.com, Nov 01, 2024 06:11 PM
Main Skill | Sub Skill 1 | Sub Skill 2 | Sub Skill 3 |
---|---|---|---|
Acknowledge the Uncertainty |
Subskill: Recognize Ambiguity Reasoning: The USER acknowledges the uncertainty but does not fully invite further discussion on the specifics of the situation. There is a brief mention of the challenges faced, but it lacks depth. Example: I obviously, you know, can't promise things to resolve this that are beyond my control. Suggestion: To improve, you could say, 'I understand this is a complex situation, and I want to ensure we address all your concerns. What specific uncertainties do you have?' |
Subskill: Invite Questions Reasoning: The USER encourages open discussion and invites ARIA to share concerns, creating a space for dialogue. Example: So, why don't we make some space and try to talk through what sort of concerns specifically you might have. Suggestion: Well done! You achieved this goal! |
Subskill: Avoid False Assurances Reasoning: The USER is clear about limitations and does not make unrealistic promises, acknowledging the complexity of the situation. Example: I don't wanna overpromise... but instead be in the moment and start proactively guiding the team. Suggestion: Well done! You achieved this goal! |
Lead with Vulnerability |
Subskill: Admit Limitations Reasoning: The USER openly shares personal struggles and acknowledges being caught off guard, demonstrating humility. Example: I do wanna share that I myself have been caught off guard by the fact that we now have budget cuts. Suggestion: Well done! You achieved this goal! |
Subskill: Show Empathy Reasoning: The USER expresses genuine concern for ARIA's feelings and actively listens to her emotional state. Example: I really wanna just take a moment and pause and check in and see how you're doing. Suggestion: Well done! You achieved this goal! |
Subskill: Invite Team to Share Reasoning: The USER encourages ARIA to share her thoughts and feelings, fostering trust and connection. Example: I'd invite your thought process on the best way to do this so that we don't demoralize people. Suggestion: Well done! You achieved this goal! |
Clarify Boundaries |
Subskill: Set Clear Boundaries Reasoning: The USER clearly defines what is controllable and what is not, setting appropriate boundaries. Example: So the things that we can control is our own performance and the kinds of deliverables that we're focused on. Suggestion: Well done! You achieved this goal! |
Subskill: Encourage Focus on Influence Reasoning: The USER guides the conversation towards focusing on what the team can impact, promoting a proactive mindset. Example: What you and I need to figure out is how do we guide the rest of our team to focus on the things that they're capable of impacting. Suggestion: Well done! You achieved this goal! |
Subskill: Avoid Over-Promising Reasoning: The USER sets realistic expectations and avoids making promises about outcomes that cannot be controlled. Example: I don't wanna overpromise... but instead be in the moment. Suggestion: Well done! You achieved this goal! |
Build Whole-Person Relationship |
Subskill: Show Empathy Reasoning: The USER actively checks on ARIA's personal well-being and shows genuine care for her feelings. Example: It matters to me that one of the people on the team feel like we actually care about them. Suggestion: Well done! You achieved this goal! |
Subskill: Listen Actively Reasoning: The USER is fully engaged in the conversation, asking follow-up questions to understand ARIA's context. Example: I want to take a moment to just pause and, you know, get a sense for how you personally are feeling about all of this. Suggestion: Well done! You achieved this goal! |
Subskill: Encourage Open Dialogue Reasoning: The USER fosters an environment where ARIA feels safe to discuss her concerns openly. Example: I want to create a safe space where we can talk about what is coming and how this is happening. Suggestion: Well done! You achieved this goal! |